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Residential service

Rodent Control

Mice and rats can move quickly through a home. We inspect where they're active, tailor treatment to the problem, and explain steps that can reduce repeat activity.

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Our approach

A mouse needs a gap the width of a dime; a rat, a quarter. Every home has candidates: the garage-door corner seal, the gap where the AC line enters, the weep holes in brick, the place where a cable was drilled through decades ago. Rodents can return when entry points and food sources remain unaddressed, so we look for both during the inspection.

Our rodent service starts with a full-perimeter inspection, roofline to foundation, reading the evidence — droppings, rub marks, gnawing, burrows — to map how rodents are getting in and where they're living. Removal is done with secured, tamper-resistant equipment placed where children and pets can't reach it.

Rodents aren't just a pantry problem: they can gnaw wiring, contaminate insulation, and carry pathogens. We identify likely entry routes and conditions that support activity, explain recommended prevention and repair steps, and follow up to assess the treatment.

An Urbanex technician walking a home's exterior with the homeowner, checking the structure

What's included

  • Full-perimeter inspection, roofline to foundation
  • Entry-point map with photos
  • Secured, tamper-resistant removal equipment — child- and pet-conscious placement
  • Recommendations for entry-point repairs and prevention
  • Attic and crawl-space assessment for nesting and contamination
  • Follow-up visits to verify activity has stopped

Rodent Control questions, answered straight

Mice or rats — does it matter which I have?

Yes, the strategy differs. Mice live within about 25 feet of their nest and often nest indoors; rats range farther, burrow outdoors, and are far warier of new objects, which defeats casual trapping. Droppings tell the story: rice-grain size means mice, raisin size means rats. The inspection identifies the species and sets the plan.

Why am I only hearing them at night?

Rodents are nocturnal — scratching or scurrying in walls and ceilings after dark is one of the most reliable early signs. Activity you can hear usually means an established presence, not a lone visitor, so it's worth acting quickly.

Can't I just put out poison?

We recommend against DIY poison, and we use rodenticides sparingly and only in secured stations. Loose bait risks kids, pets, and wildlife, and a poisoned rodent dying in a wall void creates a weeks-long odor problem. An inspection and targeted treatment help address the current activity.

What helps prevent rodents from returning?

Closing entry gaps and reducing access to food and shelter can help prevent new activity. During service, we identify likely entry routes and explain any repair steps to consider.

Our service guarantee

Unlimited free re-services, same or next day. If covered pests come back between visits, so do we — the same or next day, at no additional charge, as many times as it takes. That promise is in writing on every service report.

100% money-back guarantee. If we've been out three times for free re-services and your covered problem still isn't solved, we refund your last service payment. Clear terms, in writing.

The Web-Free Guarantee®. If we see a spider web on your home, we knock it down — every visit, every home. It's a small thing that tells you how the big things get done.

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Rodent Control where you live

Pest pressure is local — climate, soil, and housing stock change the job city to city. See how we handle mice and rats in your market:

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