Proof, not promises
15,000+ five-star reviews
Every review below is from a verified Urbanex customer, attributed in our records to the branch and technician who did the work. We publish them because the work holds up — 15,330 five-star reviews and counting.

Atlanta, GA
5.0 ★ average across 1,044 attributed reviews
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★★★★★
Cordell, is a phenomenally professional young man. Extremely pleasant, as well. I am really glad that he is assigned to our area for pest control services. Thank you.
— Verified Urbanex customer · Atlanta, GA · May 2026
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★★★★★
Toriano is wonderful, I highly recommend. He makes having this service even better. He communicates very well, and is always kind to ask if any concerns or problems to address on each of my properties. I specifically called in to ask for Toriano to service my properties only!
— Verified Urbanex customer · Atlanta, GA · May 2026
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★★★★★
UPC service is awesome. Always let's you know what day to expect them and when they arrive ring or knock so you are aware of their presence. Refreshing politeness 😊. The Magic Wand used is awesome, keeping the critters out of the house. Great Service!
— Verified Urbanex customer · Atlanta, GA · April 2026
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★★★★★
Jason took care of our house today and did a great job. He was friendly and knowledgeable and I appreciated the info he gave me about keeping my pets safe.
— Verified Urbanex customer · Atlanta, GA · April 2026
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★★★★★
David is awesome! Very knowledgeable and explains everything that he will be doing and what it does. Gets the job done and will put a smile on your face.
— Verified Urbanex customer · Atlanta, GA · April 2026
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★★★★★
I have been with Urabenx for the last two years. They have been taking for pf things around the house properly. Happy with their service. Jason Pate is one of the best their guy.
— Verified Urbanex customer · Atlanta, GA · April 2026
Austin, TX
5.0 ★ average across 369 attributed reviews
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★★★★★
Sherman was absolutely great! Treated everything and was extremely helpful and professional!
— Verified Urbanex customer · Austin, TX · June 2026
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★★★★★
Ray did an awesome job. He explained everything he completed I’m very satisfied.
— Verified Urbanex customer · Austin, TX · June 2026
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★★★★★
Great people always helpful and will in to do the work to make me happy as a customer
— Verified Urbanex customer · Austin, TX · June 2026
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★★★★★
Sherman, Nathan, Chloe had a mission and they executed. Thank you for the great service.
— Verified Urbanex customer · Austin, TX · June 2026
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★★★★★
Michael and Phillip treated my house quickly and effectively! Hoping to see less and less bug activity, specifically in my garage!
— Verified Urbanex customer · Austin, TX · June 2026
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★★★★★
Sherman, Chloe, and Nathan are amazing! It was a quick but also very thorough service!
— Verified Urbanex customer · Austin, TX · June 2026
Bentonville, AR
4.9 ★ average across 275 attributed reviews
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★★★★★
Been with Urbanex for almost a year now and have no complaints. Had a bunch of spiders and bugs in the back yard at the start of summer, so I called and they got someone out the next day to take care of it. Jon was very kind and took care of everything that I needed.
— Verified Urbanex customer · Bentonville, AR · June 2026
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★★★★★
I signed up for pest control with Larry and he was very informative and I did not feel pressured at all, but felt educated about the services they provide. Timmy came out and serviced the interior and exterior of the house, was very professional and friendly! I highly recommend Urbanex Pest Control!
— Verified Urbanex customer · Bentonville, AR · June 2026
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★★★★★
Highly recommend Timmy! He had to work late and I felt bad but he was totally fine with it.
— Verified Urbanex customer · Bentonville, AR · June 2026
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★★★★★
Sam and Britt was awesome and friendly they got it done quick for the day being dark out didn’t have to stay up so long I appreciate their professionalism!! And Jacob for being patient and knowledgeable with all the questions me and my wife had the team was great all around!!!
— Verified Urbanex customer · Bentonville, AR · May 2026
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★★★★★
Great service from the team over the time I have been with them and the individuals who perform the application of the products are knowledge and friendly.
— Verified Urbanex customer · Bentonville, AR · May 2026
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★★★★★
The crew ( Timmy and Sammy?) were very efficient and courteous. We were in the midst of a very busy day and they provided the initial service without adding to my stress. We look forward to a bug-free environment.
— Verified Urbanex customer · Bentonville, AR · May 2026
Boston, MA
5.0 ★ average across 34 attributed reviews
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★★★★★
It’s yet to be determined if the service works, but everyone, such as Joey, was informative and pleasant. Time for these stinks bugs to bite the dust hopefully!
— Verified Urbanex customer · Boston, MA · March 2026
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★★★★★
AB, Brandon & Joey were excellent! I will definitely be recommending them to my peers!
— Verified Urbanex customer · Boston, MA · March 2026
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★★★★★
Can’t say enough good things about J W and his team! We use them in the summer for mosquitoes and bee extermination. And during the winter time we use them for mice extermination. Before we found them, we were using Terminix and noticed no decrease in mosquitoes in our outdoor area. Urbanex has been an absolute game changer. They provide excellent service from start to finish. They are punctual, professional, and clearly explained the treatment- highly recommend!
— Verified Urbanex customer · Boston, MA · December 2025
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★★★★★
JW and the Urbanex team are amazing. They come out when scheduled and if there are any problems, they will come back out outside of normal scheduled maintenance, which is a great piece of mind to have. Extremely customer focused, I would recommend their service as the only service to consider for all things pest control
— Verified Urbanex customer · Boston, MA · November 2025
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★★★★★
Urbanex, treated our home for ants during the summer and within days, they were gone and haven't returned. We have since set up a regular scheduled treatment plan, which has been great.
— Verified Urbanex customer · Boston, MA · November 2025
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★★★★★
Josh F. and Bethany showed up quickly and walked us through the process as they did everything to ensure our comfortability since we have pets and a newborn. They were charismatic and efficient, It was a pleasure having them out to help us and I look forward to keeping with this company for a long time.
— Verified Urbanex customer · Boston, MA · March 2025
Dallas, TX
5.0 ★ average across 3,025 attributed reviews
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★★★★★
They were treating folks in my street. After an outside inspection, I decided to sign up. Britt came down quickly and did my treatment. She was thorough and pleasant to interact with.
— Verified Urbanex customer · Dallas, TX · June 2026
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★★★★★
Brittany did a great job servicing the whole property. Excited to see the progress of the service. Huge shoutout to Brandon Whipple for being the greatest rep in the world. Your skills are untouchable and the benchmark for sales reps from now until the end of time.
— Verified Urbanex customer · Dallas, TX · June 2026
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★★★★★
Appreciate that while I’m at work he communicated and was detailed about my needs. Worked with schedule needs!!
— Verified Urbanex customer · Dallas, TX · June 2026
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★★★★★
Super friendly and respectful of property. Bethany did a great job! Thank you!!
— Verified Urbanex customer · Dallas, TX · June 2026
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★★★★★
Took the time and care to get to all the spots that we communicated about. Very courteous.
— Verified Urbanex customer · Dallas, TX · June 2026
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★★★★★
Dawson with Urbanex did an amazing job! He was professional, knowledgeable, and took the time to thoroughly explain everything he was going to do before getting started. He was very detailed in his work, treated the entire property, and made sure we understood the process and what to expect moving forward. He worked efficiently without rushing and completed everything in a timely manner. It’s clear he takes pride in his work and genuinely cares about providing great service. We couldn’t be happier with our experience and highly recommend Dawson and Urbanex Pest Control!
— Verified Urbanex customer · Dallas, TX · June 2026
Greensboro, NC
4.9 ★ average across 72 attributed reviews
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★★★★★
James did a great job! He treated our home like it was his and worked until he was sure every spider web and wasp nest was completely taken care of!
— Verified Urbanex customer · Greensboro, NC · May 2026
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★★★★★
Chase was awesome. Best technician for Urbanex that we experienced yet. Thank you Chase
— Verified Urbanex customer · Greensboro, NC · October 2025
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★★★★★
Mike and Chase performed our service in Guntersville and did a fantastic job. Very respectful to our property and some of the nicest guys you will ever deal with
— Verified Urbanex customer · Greensboro, NC · June 2025
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★★★★★
Jay and Chace helped take care of our bug problem today; they were very efficient and friendly! We waited 8 days trying to get something scheduled at another company after paying upfront and ended up having to cancel with them. But Urbanex arrived and finished spraying within 2 HOURS of getting in touch with them, plus they only charged AFTER the service. Very satisfied and will recommend!
— Verified Urbanex customer · Greensboro, NC · May 2025
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★★★★★
Chase and Hunter were awesome! They knew the answers to all my questions, and I even learned something new.
— Verified Urbanex customer · Greensboro, NC · April 2025
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★★★★★
Austin sold us on Urbanex with his exceptional knowledge and expertise, which gave us complete confidence in choosing their service. I highly recommend Urbanex for pest control. Chase and Stacy were outstanding technicians, delivering top-notch service both inside and outside our home. Their professionalism and expertise set them apart from other pest control companies we’ve used. The level of communication with Urbanex is exemplary, making the entire experience smooth and efficient. If you're looking for reliable, thorough pest control, Urbanex is the clear choice!
— Verified Urbanex customer · Greensboro, NC · April 2025
Knoxville, TN
4.9 ★ average across 1,705 attributed reviews
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★★★★★
The two young men were courteous and friendly. They wanted to know what I wanted them to do. It was in the contract that for your company would come back on 30 to 45 days to do another sweep of our property. They should have known that. My husband fussed at me for the men not knowing what they were to do. He goes off like that sometimes!!!
— Verified Urbanex customer · Knoxville, TN · June 2026
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★★★★★
David communicated with my husband. Chris sd "polite and courteous and did a great job." Not sure of all the services.
— Verified Urbanex customer · Knoxville, TN · June 2026
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★★★★★
Layne and Chris were excellent and thorough when making sure my house was taken care of… Andrew was very personable and care about promoting his business. All three were so kind and friendly I would 100% suggest this company.
— Verified Urbanex customer · Knoxville, TN · June 2026
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★★★★★
Lane and Chris was excellent help all the way around! They took great care to not harm my garden or pets but tackled the problem without hesitation. Great service!
— Verified Urbanex customer · Knoxville, TN · June 2026
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★★★★★
Gerald came out and did an interim service due to a fire ant nest found in the yard, and a huge infestation of millipedes in our yard and unfinished basement. Gerald was, as always, friendly and knowledgeable about his job and what needs to be done. Thanks Gerald.
— Verified Urbanex customer · Knoxville, TN · June 2026
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★★★★★
Calob came by and did a great job. Took care of the inside, the outside, and went above and beyond. 5 star service!
— Verified Urbanex customer · Knoxville, TN · June 2026
Chattanooga, TN
4.9 ★ average across 1,352 attributed reviews
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★★★★★
Thanks Austin for coming out and doing an outstanding service! We Greatly appreciate your time! We had not been home long from a mission trip, and the last thing we wanted to deal with was gnats lingering around our house! Have a Super day!
— Verified Urbanex customer · Chattanooga, TN · July 2026
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★★★★★
Very thorough and conscientious. A very good job and pleasant experience.,addressed all of our concerns and a proven history of effective pest control.
— Verified Urbanex customer · Chattanooga, TN · July 2026
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★★★★★
Chris was friendly and very thorough. They actually do cover the whole house and it’s awesome because I hate bugs.
— Verified Urbanex customer · Chattanooga, TN · July 2026
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★★★★★
Came over in 10m or less from when we talked with a salesperson that came to my door, great prices and very down to earth, would recommend for anyone needing abatement for pests.
— Verified Urbanex customer · Chattanooga, TN · July 2026
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★★★★★
Thanks Andrew and Brandon! Efficent, friendly and thorough service. Much appreciated
— Verified Urbanex customer · Chattanooga, TN · July 2026
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★★★★★
Attentive to my problems Polite respectful and explained call back process and what would be done if needed
— Verified Urbanex customer · Chattanooga, TN · July 2026
Louisville, KY
5.0 ★ average across 570 attributed reviews
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★★★★★
Kimberly was very friendly & professional on her visit to our house. Definitely would recommend her to my friends.
— Verified Urbanex customer · Louisville, KY · June 2026
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★★★★★
Tim was very knowledgeable and through with my service. Happy with the job and service provided.
— Verified Urbanex customer · Louisville, KY · May 2026
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★★★★★
Tim was fantastic! He was meticulous and even took time around the kids’ play set and around my front porch plants. I’ve never had anyone explain all the work that was done around the house.
— Verified Urbanex customer · Louisville, KY · May 2026
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★★★★★
Great communication and following directions. Very friendly young lady and good at the job
— Verified Urbanex customer · Louisville, KY · May 2026
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★★★★★
I’ve used urbanex for a while now and the service is always great! Great customer service and excellent at keeping bugs away lol. I use them for my house and for my business. I highly recommend! Tim does a great job and I’ve had Will too and he’s great too!
— Verified Urbanex customer · Louisville, KY · April 2026
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★★★★★
Tim does great service. Hard worker, punchual, and polite. Really appreciate his service
— Verified Urbanex customer · Louisville, KY · April 2026
Nashville, TN
4.9 ★ average across 4,823 attributed reviews
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★★★★★
We started with Urbanex In 2013 when we moved to Tenn. and they have serviced every home, Business that we have. All of their workers are fabulous and would never change companies! I highly recommend them for residential and commercial services. Thank you urban X for the quality work you provide.
— Verified Urbanex customer · Nashville, TN · June 2026
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★★★★★
Very easy to work with, great customer service, cash always asks us how things are going and listens to when we have points around the outside that need special treatment.
— Verified Urbanex customer · Nashville, TN · June 2026
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★★★★★
They explained everything well and completed the inside and outside for a reasonable price
— Verified Urbanex customer · Nashville, TN · June 2026
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★★★★★
Jacob did a wonderful job. He asked me first if I had any concerns or questions about the service that day. He was friendly, attentive and professional.
— Verified Urbanex customer · Nashville, TN · June 2026
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★★★★★
Very professional and understanding of giving me a few minutes to get my pets safely secured.
— Verified Urbanex customer · Nashville, TN · June 2026
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★★★★★
The team was great! They identified my needs and addressed them immediately! They were kind and professional!
— Verified Urbanex customer · Nashville, TN · June 2026
Raleigh, NC
4.9 ★ average across 371 attributed reviews
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★★★★★
Jeremiah did our initial service. He's a nice guy and easy to communicate with. He went around the entire house and set up traps. We even saw a lot of dead bugs a few days after he left.
— Verified Urbanex customer · Raleigh, NC · June 2026
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★★★★★
Jeremiah. Very thorough on what he was doing during his visit and helped move the plants off the patio. Thank you!
— Verified Urbanex customer · Raleigh, NC · June 2026
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★★★★★
Ali and Jeremiah were both great! Both were very professional and courteous. Looking forward to far less bugs.
— Verified Urbanex customer · Raleigh, NC · June 2026
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★★★★★
Urbanex has great service. Jeremiah was so nice and explained exactly what he did, and offered to come back since I had to keep my pups out of the area for a while. I appreciate their attention to detail and it was a great price. Thanks again to the team at Urbanex!
— Verified Urbanex customer · Raleigh, NC · June 2026
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★★★★★
Jeremiah did awesome and explained what he did thoroughly. Being a veteran myself I’m happy to support a veteran owned company! Thank you!
— Verified Urbanex customer · Raleigh, NC · June 2026
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★★★★★
Jeremiah was friendly, informative, and did a thorough job removing spiderwebs from around the outside of my home.
— Verified Urbanex customer · Raleigh, NC · June 2026
Richmond, VA
4.9 ★ average across 166 attributed reviews
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★★★★★
Malik was very professional and respectful of my property. He kept me informed of what he was doing and what to expect as he went along the process.
— Verified Urbanex customer · Richmond, VA · June 2026
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★★★★★
Malik did a great, thorough treatment and dewebbing of our house! He’s very professional and a joy to work with
— Verified Urbanex customer · Richmond, VA · June 2026
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★★★★★
I gave Malik $10 dollars after he finished his work and talked to me for a few minutes. A very nice and informative fellow.
— Verified Urbanex customer · Richmond, VA · June 2026
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★★★★★
Malik was very professional and knowledgeable. He did not rush through the process and explained everything he was doing, materials being used etc. At the end, he reviewed the treatment step by step to make sure everything that I wanted covered was.
— Verified Urbanex customer · Richmond, VA · June 2026
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★★★★★
First exposure to Urbanex. Very professional and excellent service (and advice) from their technician Malik.
— Verified Urbanex customer · Richmond, VA · June 2026
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★★★★★
Malek was great! Told me the whole process and kept me updated the whole time! Great service!
— Verified Urbanex customer · Richmond, VA · June 2026
Tampa, FL
4.9 ★ average across 1,696 attributed reviews
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★★★★★
Montel Williams was our technician today he was great and I appreciate his attention to all my concerns.
— Verified Urbanex customer · Tampa, FL · April 2026
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★★★★★
Montel was great. Urbanex offers good service at a good price. The follow up after service is much appreciated.
— Verified Urbanex customer · Tampa, FL · April 2026
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★★★★★
Montell was very friendly, explained what work he was going to perform today, he worked efficiently and thorough, then before leaving he went over what he did again and asked if the inside of the house was fine and if there was anything else outside that needed to be done. I couldn’t have asked for a more thorough technician. Great customer service!
— Verified Urbanex customer · Tampa, FL · April 2026
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★★★★★
We do Quarterly pest control and termite coverage through Urbanex. Technicians are always really polite, respectful and communicative.
— Verified Urbanex customer · Tampa, FL · April 2026
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★★★★★
Ronnie is always so nice and professional. He does a very thorough job every time and makes sure everything is taken care of. Highly recommend him and Urbanex!
— Verified Urbanex customer · Tampa, FL · March 2026
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★★★★★
It’s not everyday you get the one and only Montel Williams to do your pest control service! Montel did an excellent job and was very thorough.
— Verified Urbanex customer · Tampa, FL · March 2026
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